Monday July 9th, 2012
Q: My organization doesn’t have an overhead paging system and I need to broadcast a message to a group of employees. Is it possible to use our Siemens HiPath 4000 phone system to broadcast a message?
A: The HiPath 4000 does have a broadcast feature that can be used in various scenarios when an organization may not have a ‘loud speaker’ to make announcements. Common uses of the HiPath 4000 broadcast feature include:
- Emergency notifications
- Weather warnings
- Evacuation notices
- Social events
The broadcast feature can open the speaker of up to 40 idle phones at one time. The maximum number of broadcast groups that can be configured is 10. Therefore, the maximum amount of broadcast users is 400.
Follow the bullets below to setup a broadcast configuration on your Siemens HiPath 4000 system:
- Create a phantom extension number and add it as a line appearance on those phones that will be used as the ‘broadcast speaker’. The phantom extension can appear on up to 40 digital phones. (The user performing the ‘broadcast’ does not have to have the phantom extension on their phone.)
- Each primary phone, must have COMSPK & BROADCAST set as an attribute. They will also need to have Voice Call Protection (VCP) set to NO.
The designated broadcaster can then make a test broadcast by doing the following:
- Obtain dial tone
- Enter code #80 + the phantom ext#
There will be a single ring and a couple of seconds later the speaker(s) will open and the user may start speaking.
It is recommended that the end users are instructed not to pick up a ringing line while the broadcast message is in progress as this will end the broadcast announcement.
Feel free to give us a call for more details at (866) 536-7305.
Siemens Simplified Tech Tips are provided for educational purposes only. Telizent Communications will not be liable for any errors or inaccuracies, or any actions taken in reliance thereon. Telizent Communications expressly disclaims all warranties – expressed or implied – as to the accuracy of any of the content provided, or as to the fitness of this information for any purpose. If you are not trained on the systems you are administering or are not comfortable performing the steps described in the Siemens Simplified Tech Tips you should contact Telizent for trained technical support.