Siemens Simplified: HiPath 4000 Broadcast Call Failing

Monday July 16th, 2012

Q: I have a request to setup a telephone broadcast call configuration for 2 phones in my HiPath 4000 PBX system. I have created the phantom extension you described in your last post, placed it on the target phones and verified the classmark “vce” is in the phone configuration and the target OptiPoint 500 advanced phones.

I have assigned vc spkrcall, comspk and broadcast in sdat.  I have also verified access code #80 is configured, but the broadcast call fails when I dial it.

Have I missed something?

A: You should also verify that VCP=N is set in the sbcsu configuration on the targeted phones:

  • First list the SBCSU records for the targeted phones
  • Then verify the VCP=N
  • If the VCP does not equal “N” you can change the value of VCP via the del-actda amo in the sbcsu record

The value should now be set on the primary extension of the phones that have the phantom line configured on them and the broadcast call should complete successfully.

Feel free to give us a call for more details at (866) 536-7305.

Siemens Simplified Tech Tips are provided for educational purposes only. Telizent Communications will not be liable for any errors or inaccuracies, or any actions taken in reliance thereon. Telizent Communications expressly disclaims all warranties – expressed or implied – as to the accuracy of any of the content provided, or as to the fitness of this information for any purpose.  If you are not trained on the systems you are administering or are not comfortable performing the steps described in the Siemens Simplified Tech Tips you should contact Telizent for trained technical support.

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