Siemens Simplified: Correct Version of LC-Win Software for a Hicom 300, 9006.6

Monday August 27th, 2012

 

Q: I am the system administrator of multiple Siemens Hicom 300, HiPath 3000 and HiPath 4000 PBX systems. We recently acquired a new site that has a Hicom 300 (9006.6) system and when I access it using LC-Win I receive the following error message:

“This LC-Win Client application is not compatible with the LC-Win Server (UX-TP2.10.046).  Please install the proper version, and then re-start LC-Win.  Please note:

R6.6 Client versions>(48) does not run with server versions <(48)

R6.5 Client versions>(360) does not run with server versions <(360)

Press <OK> to close this application”

Can you tell me what the issue might be?

A: The various release versions of the Hicom 300, 9006.x software require a specific release version of LC-Win software for use as an administrative tool.

From what I can tell the 9006.6 system you are accessing is down level software and you need to obtain the correct version of LC-Win software for that system; LC-Win 4.0.046. The correct version of the LC-Win software CD should have been included with the system software shipped to the PBX site.

You will need to located this LC-Win software CD from the site you are getting the error message from and then install the software on your PC in its’ own directory. Then, load the new LC-Win software whenever you are accessing the 9006.6 site for software administration.

Please feel free to give us a call with any questions at (866) 536-7305.

Siemens Simplified Tech Tips are provided for educational purposes only. Telizent Communications will not be liable for any errors or inaccuracies, or any actions taken in reliance thereon. Telizent Communications expressly disclaims all warranties – expressed or implied – as to the accuracy of any of the content provided, or as to the fitness of this information for any purpose.  If you are not trained on the systems you are administering or are not comfortable performing the steps described in the Siemens Simplified Tech Tips you should contact Telizent for trained technical support.

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