Monday August 27th, 2012
Q: I am the system administrator of multiple Siemens Hicom 300, HiPath 3000 and HiPath 4000 PBX systems. We recently acquired a new site that has a Hicom 300 (9006.6) system and when I access it using LC-Win I receive the following error message:
“This LC-Win Client application is not compatible with the LC-Win Server (UX-TP2.10.046). Please install the proper version, and then re-start LC-Win. Please note:
R6.6 Client versions>(48) does not run with server versions <(48)
R6.5 Client versions>(360) does not run with server versions <(360)
Press <OK> to close this application”
Can you tell me what the issue might be?
A: The various release versions of the Hicom 300, 9006.x software require a specific release version of LC-Win software for use as an administrative tool.
From what I can tell the 9006.6 system you are accessing is down level software and you need to obtain the correct version of LC-Win software for that system; LC-Win 4.0.046. The correct version of the LC-Win software CD should have been included with the system software shipped to the PBX site.
You will need to located this LC-Win software CD from the site you are getting the error message from and then install the software on your PC in its’ own directory. Then, load the new LC-Win software whenever you are accessing the 9006.6 site for software administration.
Please feel free to give us a call with any questions at (866) 536-7305.
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