Siemens Simplified: PhoneMail Busy Signals
Monday August 6th, 2012 Q: Our company uses a Siemens HiPath 3000 phone system with PhoneMail. Recently we downsized our call-center resulting in an increased number of voicemails being left...
Category Archives: HiPath 3000
Siemens Simplified: Hipath historical reports and custom data ranges in Agile 6.0
Monday April 16th, 2012 Q: Ineed to pull historical reports for our Hipath system. Is there a function in Agile 6.0 that allows custom data ranges? A: Agile reporting allows...
Siemens Simplified: HiPath Historical Reports Using Procenter 5.1
Monday April 9th, 2012 Q: I’m a system administrator for a small call center with a Siemens Hipath PBX and ProCenter 5.1 ACD server software. What can I use to...
Siemens Simplified: Hicom 300 Tips and Tricks
Q: I am swapping data tapes in our Siemens 9006. How do I know if the backups are good? Q: All my phones have broken dialtone system wide. The only...